We specialise in off‑grid electrical systems and 12‑volt living. Our range includes bespoke electrical builds for vans, boats and sheds, solar panel kits, lithium and AGM batteries, charge controllers, wiring and hardware, tools and consumables. We also offer 12‑volt appliances such as fridges, kettles, induction hobs, fans and portable showers.
Yes. Our bespoke build service provides tailored electrical systems for campervans, boats, garden offices and other off‑grid projects. Contact us with details of your vehicle or structure and your power needs, and we will design a system to suit. Custom builds are made to order and are excluded from the 14‑day cooling‑off period【938172176898981†L111-L129】.
For stock items, we aim to dispatch within 2 working days. Delivery typically takes 2–4 days within mainland UK. Bespoke builds and pre‑order items may take longer; we will provide an estimated lead time when you place your order. Orders over £100 qualify for free UK delivery; orders under £100 incur a flat rate of £4.95. Under consumer law, goods must be delivered within 30 days unless otherwise agreed【243894589577806†L153-L161】.
If you purchased online, you can cancel your order within 14 days of receiving it and have another 14 days to return the goods【938172176898981†L111-L119】【938172176898981†L141-L146】. The items must be unused and in resalable condition. Custom‑made products, perishable items and unsealed software cannot be returned【938172176898981†L111-L133】. For faulty or incorrect items, please contact us within 30 days for a replacement or refund.
Currently we ship within the UK. If you require international delivery, please contact us for a quote. Customers are responsible for any customs duties or import taxes.
Yes, local collection from our Somerset workshop may be possible by prior arrangement. Please contact us to schedule a pickup time.
All solar kits include installation manuals and wiring diagrams. We also publish step‑by‑step guides on our blog and offer email support if you need further assistance.
Our systems are designed to power 12‑volt appliances such as compressor fridges, induction hobs, fans, LED lighting, water pumps, phone and laptop chargers and entertainment devices. For high‑draw appliances (e.g., kettles or air conditioners), ensure your battery bank and inverter can handle the load. Feel free to ask us for advice.
We run an online community where van‑lifers, boat owners and off‑grid enthusiasts can share projects, ask questions and discover hacks. You can join via the Community section on our website. Participation is free and open to everyone; please follow our community guidelines when posting.
Most products come with a manufacturer warranty of 12 months or longer. Lithium batteries may carry extended warranties (up to 10 years) and bespoke systems are warranted for workmanship. Please see individual product pages for specific warranty details.
Email us at info@craft‑dc.co.uk or write to:
Craft‑DC
Unit 27 Ilton Business Park
Somerset, TA19 9DU, United Kingdom. We aim to respond to enquiries within one working day.